Our Staff

Randi Eller is a Hearing Instrument Specialist. Randi is a lifelong resident of Wilkes County, North Carolina. Randi attended West Wilkes High School and Wilkes Community College and started working at Best Value Hearing Care Center in 2019. Randi began working in the hearing industry in 2019 and was drawn to the profession because of her desire and love of helping others.

What Randi loves most about saving hearing lives is the opportunity to help others hear the best they possibly can, while at the same time forming friendships with her patients. Randi strives to educate and help as many people and their families in her community in their journey to better hearing in her everyday work with patients.

Outside of saving hearing lives, Randi loves hobbies such as reading, any outdoor activities and spending as much time as she can with her family and two German Shepherd dogs.

Lynn Rauscher is a Patient Service Coordinator. Lynn is originally from Sutton, Nebraska and moved the Wilkesboro in 2014. Lynn attended Colorado Tech University and completed her Bachelors in Business Administration in 2008. Lynn started working at Best Value Hearing Care Centers in June 2021. Lynn began working in the hearing industry in 2021 and was drawn to the profession because she was looking for a Job where she could help people improve their quality of life.

What Lynn loves most about saving hearing lives is talking to the patients, learning more about them and helping them have a successful journey through the entire process. Lynn strives to make the patient’s day better, by completing daily tasks needed to help the practitioner and to have a smoothly run office.

Outside of saving hearing lives, Lynn enjoys spending time with her 3 children and 6 grandchildren. Lynn loves hobbies such as camping, fishing and riding motorcycles.